Last updated: August 24, 2026

We operate kiyomiherbal.in, through which we sell herbal, handmade personal care products. This Privacy Policy explains how we collect, use, and protect your information when you visit or place an order on our Site.

  1. Information We Collect

When you place an order or contact us, we may collect:

Contact details: name, email address, phone number, shipping address, billing address

Order details: products purchased, order value, order history

Payment information: processed securely through Razorpay; we do not store your card, UPI, or bank details on our servers

Communication data: messages you send us via email, phone, or contact forms

Technical data: IP address, browser type, and site usage data collected automatically via cookies/analytics tools (if used)

  1. How We Use Your Information

We use your information to:

Process and fulfil your orders

Communicate with you about your order status, shipping, and delivery

Respond to customer service inquiries

Improve our products and website

Send promotional updates, only if you have opted in (you can unsubscribe anytime)

Comply with legal and tax obligations

  1. Sharing of Information

We do not sell or rent your personal information. We share information only with:

Shipping/courier partners (e.g., Shiprocket) to deliver your order

Payment gateway providers to process transactions securely

Legal authorities, if required by law

  1. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

  1. Cookies

Our Site may use cookies to improve browsing experience and understand site traffic. You can disable cookies through your browser settings; some site features may not function properly if disabled.

  1. Your Rights

You may contact us to:

Request a copy of the personal data we hold about you

Correct inaccurate information

Request deletion of your data (subject to legal/record-keeping requirements, e.g., completed order records)

  1. Children’s Privacy

Our Site is not intended for children under 18. We do not knowingly collect personal information from minors.

  1. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

  1. Contact Us

For any questions about this Privacy Policy or your personal data, contact us at:

Kiyomi
73, Vakratunda Apartment, Loksewa Nagar, Nagpur, Maharashtra, 440022
Email: kiyomiherbalbeauty@gmail.com
Phone: 7387066122 / 9168113757