Last updated: August 24, 2026
We operate kiyomiherbal.in, through which we sell herbal, handmade personal care products. This Privacy Policy explains how we collect, use, and protect your information when you visit or place an order on our Site.
- Information We Collect
When you place an order or contact us, we may collect:
Contact details: name, email address, phone number, shipping address, billing address
Order details: products purchased, order value, order history
Payment information: processed securely through Razorpay; we do not store your card, UPI, or bank details on our servers
Communication data: messages you send us via email, phone, or contact forms
Technical data: IP address, browser type, and site usage data collected automatically via cookies/analytics tools (if used)
- How We Use Your Information
We use your information to:
Process and fulfil your orders
Communicate with you about your order status, shipping, and delivery
Respond to customer service inquiries
Improve our products and website
Send promotional updates, only if you have opted in (you can unsubscribe anytime)
Comply with legal and tax obligations
- Sharing of Information
We do not sell or rent your personal information. We share information only with:
Shipping/courier partners (e.g., Shiprocket) to deliver your order
Payment gateway providers to process transactions securely
Legal authorities, if required by law
- Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.
- Cookies
Our Site may use cookies to improve browsing experience and understand site traffic. You can disable cookies through your browser settings; some site features may not function properly if disabled.
- Your Rights
You may contact us to:
Request a copy of the personal data we hold about you
Correct inaccurate information
Request deletion of your data (subject to legal/record-keeping requirements, e.g., completed order records)
- Children’s Privacy
Our Site is not intended for children under 18. We do not knowingly collect personal information from minors.
- Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.
- Contact Us
For any questions about this Privacy Policy or your personal data, contact us at:
Kiyomi
73, Vakratunda Apartment, Loksewa Nagar, Nagpur, Maharashtra, 440022
Email: kiyomiherbalbeauty@gmail.com
Phone: 7387066122 / 9168113757
